Frequently Asked Questions

 

Below are FAQs and topics related to registering, purchasing products, and maintaining account information on PfizerPrime.com.


What information do I need to register?

To register on Pfizer Prime, you will need to provide some basic personal information, as well as provide an email address that will be used as your login. During the registration process, you will be able to create your own password to access Prime. During registration, you will also be asked to provide information regarding what accounts you wish to access while using Prime. For each account you will need to provide: the Account Number, License Type, License Number, State and Zip Code.


How do I modify information during the registration process?

While registering, if you need to go back to an earlier step, click on the Back button at the bottom of the page.


How does Pfizer use my information?

Pfizer will only use your information in accordance with our


I forgot my password.

Please visit our


I want to change my login (e-mail address) on file.

For security reasons, you will need to log in before you can make this change to your profile. To change your information, login, and click the My Profile link under your user name in the site header. There you can enter your new email address under the My Profile section.


How do I change my PfizerPrime.com password?

To change your PfizerPrime.com password, log on to PfizerPrime.com and click the My Profile link under your user name in the site header. There you can change your password under the Change Password section.